Retail UX flowchart

Flowchart demonstrating the user experience of shopping, from both a consumer and retailer point of view. The flowchart was developed using IDEO’s user journey framework as a model. Created in Photoshop, the flowchart was part of a larger school project that involved re-branding the Sean John clothing brand.

wp-content/uploads/2010/01/ideo-userjourney.jpg

One Trackback

  1. By Tweets that mention Retail UX flowchart -- Topsy.com on January 28, 2010 at 12:35 am

    [...] This post was mentioned on Twitter by Ricardo F. Prochnow, Ricardo F. Prochnow, Jason Spector, Habanero Web+Social, NGAGE and others. NGAGE said: UX..is everywhere. A Retail UX flowchart: http://bit.ly/cc5AF5 [...]

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