Retail UX flowchart
Flowchart demonstrating the user experience of shopping, from both a consumer and retailer point of view. The flowchart was developed using IDEO’s user journey framework as a model. Created in Photoshop, the flowchart was part of a larger school project that involved re-branding the Sean John clothing brand.

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[...] This post was mentioned on Twitter by Ricardo F. Prochnow, Ricardo F. Prochnow, Jason Spector, Habanero Web+Social, NGAGE and others. NGAGE said: UX..is everywhere. A Retail UX flowchart: http://bit.ly/cc5AF5 [...]